Notary Public Manchester

notary public Manchester

Prescribed Information and Complaints Handling

The service provided by me Geoffrey Smith is that of a Notary Public carrying out all permitted notarial activities including, where appropriate, arranging legalisation of documents and sending them to their final destination. 

The fee for this transaction, including disbursements, will be as quoted in correspondence between us or will be based on my hourly rate of £250.00 subject to a minimum fee, plus disbursements. Payment can be made by cheque, made payable to Geoffrey Smith ,  by cash or bank transfer. 
Payment of my fee and disbursements is due when the document/s has/have been prepared which I may retain pending payment in full. Payment is due upon completion of the documents at the time you visit me.

Complaints procedure

  1. My Notarial Practice is regulated by the Faculty Office of the Archbishop of Canterbury at Faculty Office, 1 The Sanctuary, Westminster, London SW1 3JT. Tel: 0207 222 5381. Email: faculty.office@1thesanctuary.com. Website: www.facultyoffice.org.uk

  2. If you are dissatisfied about the service you have received please do not hesitate to contact me.

  3. If I am unable to resolve the matter you may then complain to the Notaries Society of which I am a member, who have a Complaints Procedure which is approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute.

  4. In that case please write (but do not enclose any original documents) with full details of your complaint to:-

    The Secretary of The Notaries Society,
    PO Box 1023, Ipswich IP1 9XB,
    Email: secretary@thenotariessociety.org.uk

    If you have any difficulty in making a complaint in writing, please do not hesitate to call me/ the Notaries Society/the Faculty Office for assistance.

  5. Finally, if you have your complaint considered under the Notaries Society approved Complaints Procedure, you may, at the end of that procedure or after a period of eight weeks from the date you first notified them that you were dissatisfied, make your complaint direct to the Legal Ombudsman if you are not happy with the result: Legal Ombudsman, PO Box 6806, Wolverhampton WV1 9WJ. Tel 0300 555 0333. Email: enquiries@legalombudsman.org.uk Website: www.legalombudsman.org.uk

  6. If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman within one year from the act/omission or within one year from when you should reasonably have known there was cause for complaint.